Responsible Gaming & Safe Play
At Royal Guidepoint, we are committed to promoting safe and responsible play. Online gaming should always be a fun, recreational activity. Use this guide to stay in control and access professional support if needed.
Tips for Safer Play
Set a Budget and Stick to It
Decide on a strict entertainment budget before you begin playing. Only play with money set aside for leisure, and never exceed this limit.
Keep Track of Time
It is easy to lose track of time when playing online. Set a timer or use platform-provided session reminders to stay aware of how long you have been playing.
Never Chase Losses
Chasing losses is a primary cause of gaming-related issues. If you experience a losing streak, accept it as part of the entertainment and step away.
Avoid Playing Under Influence
Never participate in online gaming when tired, stressed, or under the influence of alcohol or other substances that could impair your judgment.
Platform Protection Tools
All licensed UK operators are legally required to provide a suite of tools to help you manage your play. We strongly encourage utilizing these tools:
Deposit Limits
Set daily, weekly, or monthly limits on the amount you can deposit onto a platform.
Session Reminders
Configure pop-up alerts to notify you when you have reached a specified play duration.
Time-Outs & Self-Exclusion
Take a short break (1-30 days) or self-exclude completely across all platforms for a longer duration.
Professional UK Support Services
If you or someone you know is struggling to maintain control, please reach out to one of these free, confidential, and professional UK support organizations:
BeGambleAware
Provides free, confidential information, advice, and support for anyone concerned about their gaming habits.
GamCare
Operates the National Gambling Helpline (0808 8020 133) and provides confidential support, advice, and free counseling.
GAMSTOP
A free UK national self-exclusion service that prevents you from accessing licensed UK operators with a single registration.